Currently Under Construction please contact our Boutique with any questions.
Serendipity
Return Policy:
Our customer service and customer satisfaction is of utmost importance to us.
If you are not pleased with your purchase for any reason, simply return back to
us within 14 days of receipt for a full refund. Credit will be issued within 5
days of receiving. We do not accept returned items that have been used or
laundered. Items returned must be in their original condition and packaging.
*International Customers: Orders will be shipped via USPS (United States Postal
Service). You must provide an address that is deliverable via USPS. We do
accept PO box addresses for International orders. Duty, Brokerage, Taxes and
Import Fees are NOT included in the shipping charges. All orders are shipped
within three Business days. International shipments may be delayed in the
customs review process. Please allow up to 3 weeks for delivery.
Missouri Residents will be
charged 7.8% sales tax at checkout
We DO NOT ship outside US, UK and Canada
Privacy
Policy
At serendipitydiva.com,
your privacy and security is paramount to the continuous on going relationship
with you, our customers. We respect and understand your concern for privacy and
one of our missions is to ensure that all information you choose to share with
us is handled in the most safe and responsible manner. We have undertaken to
create a safe online environment and implemented security standards to
establish a comfortable and safe shopping environment you deserve.
serendipitydiva.com
continuously gathers online customer activity and information in order to make
the necessary enhancements for improving the online shopping experience of our
users. Your personal information such as name, address, telephone number,
credit card number, and e-mail address, which then are collected allow us to
achieve this objective. Furthermore, as an official company policy, serendipitydiva.com
does not under any circumstance sell or divulges its customer information to
any third party. We protect your information by storing it on a secure web
server in a private database. Periodically, serendipitydiva.com
sends e-mail messages containing specials, sales and promotions to the members
on our mailing list. However, if you wish to opt out or unsubscribe from
receiving e-mail communication from us or wish to be taken off the mailing
list, you may do so.
Here are ways we gather information
and how we use it:
Currently Under Construction please contact our Boutique with any questions.
Orders
While ordering our products we
request the following personal information from you on our registration form:
first and last name, billing/shipping address, telephone number, email address,
username, password, password hint, credit card, and credit card number. This is
the information we need to process your order. Your telephone number is
required to complete the registration or order process, so that we can use it
to contact you about your order if we need to. Your billing information is also
used to ensure that the right person is charged for the merchandise ordered.
Disclosure
to Authorities
Serendipity fully
cooperates with law enforcement agencies working to identify those who may use
our services for illegal activity. Accordingly, we reserve the right to
disclose anyand all information to lawful government bodies or officials
under certain circumstances as we, in our sole discretion, believe necessary or
appropriate, in connection with an investigation of fraud or other activity
that is illegal or may expose us to legal liability.
Children's
Privacy
In accordance with the Children's
Online Privacy Protection Act of 1998, serendipitydiva website or any of its
contents are not directed towards children and do not knowingly collect
personal information from children. We are concerned with safeguarding
children's privacy on the internet. If we receive knowledge that a child has
registered without her or his parent or guardian's permission, we will remove
all personal information about that person from our files.
Secure Shopping By using our
website, you consent to the usage and collection of information from you by serendipitydiva.com.
Any revisions or changes made to our Privacy Policy will be posted on our
website for view in order that our users are informed of what information we
collect, how it is used and under what circumstance, if any, is disclosed.
Your
consent
serendipitydiva.com
wants to make sure that our customers will undergo the most secure and
risk-free possible online shopping experience and we want you to have as much
faith in the security of your transaction as you do with our products and
services. To this end, we have implemented several programs to ensure that you
feel comfortable and satisfied to purchase our products.
We guarantee that any sensitive
information provided by the customer is protected online; all of your
transactions completed through serendipitydiva.com go
through security methods to ensure that all your information (such as credit
card number or address) is transmitted using secure socket layers (SSL)
encryption at 128 bits (the current industry standard) to communicate securely
without risk of manipulation, impersonation or tampering of sensitive personal
information. We utilize this encryption during the online checkout process,
including the acceptance of your credit card information, and the management of
your account.
Changes
in this Privacy Statement
If we decide to change our privacy
policy, we will post those changes to this privacy statement, the homepage, and
other places we deem appropriate so that you are aware of what information we
collect, how we use it, and under what circumstances, if any, we disclose it.
We reserve the right to modify this
privacy statement at any time, so please review it frequently. If we make
material changes to this policy, we will notify you here, by email, or by means
of a notice on our website.
Should you have any questions
regarding our Privacy Policy, Please contact us:
